Harnessing Complexity for Better Outcomes in Public and Non-profit Services

French, Max; Hesselgreaves, Hannah; Wilson, Rob; Hawkins, Melissa; Lowe, Toby

doi:10.47674/9781447364139

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https://library.oapen.org/bitstream/20.500.12657/61202/2/9781447364122.epub
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https://library.oapen.org/bitstream/20.500.12657/61202/2/9781447364122.epub
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https://library.oapen.org/bitstream/20.500.12657/61202/1/9781447364139.pdf

Author(s)

French, Max

Hesselgreaves, Hannah

Wilson, Rob

Hawkins, Melissa

Lowe, Toby

Language

English

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Abstract

ePDF and ePUB available Open Access under CC-BY-NC-ND licence. Building on research in public health, social epidemiology and the social determinants of health, this book presents complexity theory as an alternative basis for an outcome-oriented public management praxis. It takes a critical approach towards New Public Management and provides new conceptual inroads for reappraising public management in theory and practice.

URI

https://directory.doabooks.org/handle/20.500.12854/97871

Keywords

Complexity; Evaluation; Outcomes; Performance management; Public service reform; thema EDItEUR::J Society and Social Sciences::JP Politics and government::JPP Public administration; thema EDItEUR::J Society and Social Sciences::JK Social services and welfare, criminology::JKS Social welfare and social services; thema EDItEUR::J Society and Social Sciences::JH Sociology and anthropology::JHB Sociology::JHBA Social theory