The Future of Retail and Service Design

Sustainable, Phygital, and Community

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Contributor(s)
Alexander, Bethan (editor)
Quartier, Katelijn (editor)
Münster, Mia (editor)
Khan, Zakkiya (editor)
Murialdo, Francesca (editor)
Language
English
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Abstract
This book explores the future of retail and service design, offering cutting-edge insights from leading researchers. With a focus on sustainability, phygital innovation, and community retail, it provides a forward-thinking roadmap for the evolution of these fields. Each chapter examines the current landscape and future possibilities, presenting a dynamic vision of what lies ahead. From transforming customer experiences through community engagement and immersive technologies to advancing sustainability, this book invites readers to engage with emerging trends and the transformative power of design. Ideal for researchers, designers, educators, students, and innovation enthusiasts, it delivers fresh perspectives on the rapidly evolving world of retail and service design.
URI
https://directory.doabooks.org/handle/20.500.12854/160710
Keywords
retail design,service design,retail management,fashion retail,sustainable retail,charity retail,retail culture,retail environment,consumer experience,omnichannel retail,experience design,brand engagement,design-driven innovation,consumption,hospitality design
DOI
10.4324/9781003507338
ISBN
9781003507338, 9781032830162, 9781032830209
Publisher
Taylor & Francis
Publisher website
http://www.taylorandfrancis.com/
Publication date and place
2025
Imprint
Routledge
Series
Routledge Research in the Retail Industry,
Classification
Architecture: interior design
Business and Management
Behavioural economics
Market research
Retail and wholesale industries
Hospitality and service industries
Apparel, garment and textile industries
Review type
Proposal
Anonymity
Single-anonymised
Reviewer type
Internal editor; External peer reviewer
Review stage
Pre-publication
Open review
No
Publish responsibility
Publisher

Chapters in this book

  • Chapter 8 Neighbourhood Consumption
    Münster, Mia (2025)
    This book explores the future of retail and service design, offering cutting-edge insights from leading researchers. With a focus on sustainability, phygital innovation, and community retail, it provides a forward-thinking ...