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Innovative Priority Mechanisms in Service Operations

Theory and Applications

dc.contributor.authorCui, Shiliang
dc.contributor.authorWang, Zhongbin
dc.contributor.authorYang, Luyi
dc.date.accessioned2023-07-19T08:54:06Z
dc.date.available2023-07-19T08:54:06Z
dc.date.issued2023
dc.date.submitted2023-07-14T15:42:45Z
dc.identifierONIX_20230714_9783031308413_30
dc.identifierhttps://library.oapen.org/handle/20.500.12657/63946
dc.identifier.urihttps://directory.doabooks.org/handle/20.500.12854/101650
dc.description.abstractThis book introduces the most advanced and recent theoretical research on innovative priority mechanisms in service settings. It covers cutting-edge topics on service innovations such as line-sitting, service-position-trading, referral priority programs, queue-scalping, distance-based priority, and dynamic priority policy. It also contains a variety of practical examples and applications which help managers to make better decisions and to develop a coherent business strategy. This book appeals to a wide readership, from academics and Ph.D. students who are interested in priority mechanisms, to service managers and researchers in the service industry. This is an open access book.
dc.languageEnglish
dc.relation.ispartofseriesSpringerBriefs in Service Science
dc.rightsopen access
dc.subject.classificationthema EDItEUR::K Economics, Finance, Business and Management::KN Industry and industrial studies::KNS Hospitality and service industriesen_US
dc.subject.classificationthema EDItEUR::K Economics, Finance, Business and Management::KJ Business and Management::KJM Management and management techniques::KJMV Management of specific areasen_US
dc.subject.classificationthema EDItEUR::K Economics, Finance, Business and Management::KJ Business and Management::KJT Operational researchen_US
dc.subject.classificationthema EDItEUR::K Economics, Finance, Business and Management::KN Industry and industrial studiesen_US
dc.subject.otherService Operations
dc.subject.otherPriority Queues
dc.subject.otherService Innovations
dc.subject.otherQueue-scalping
dc.subject.otherReferral priority program
dc.subject.otherService-position-trading
dc.subject.otherLinesitting
dc.subject.otherDynamic priority policy
dc.subject.otherDecision Making
dc.subject.otherApplications to Service Systems
dc.subject.otherQueueing Theory
dc.subject.otherthema EDItEUR::K Economics, Finance, Business and Management::KN Industry and industrial studies::KNS Hospitality and service industries
dc.subject.otherthema EDItEUR::K Economics, Finance, Business and Management::KJ Business and Management::KJM Management and management techniques::KJMV Management of specific areas
dc.subject.otherthema EDItEUR::K Economics, Finance, Business and Management::KJ Business and Management::KJT Operational research
dc.subject.otherthema EDItEUR::K Economics, Finance, Business and Management::KN Industry and industrial studies
dc.titleInnovative Priority Mechanisms in Service Operations
dc.title.alternativeTheory and Applications
dc.typebook
oapen.identifier.doi10.1007/978-3-031-30841-3
oapen.relation.isPublishedBy9fa3421d-f917-4153-b9ab-fc337c396b5a
oapen.relation.isFundedByUniversity of California, Berkeley Foundation
oapen.relation.isFundedBy1edf7275-d11e-45ad-a038-9270d4ffa2e0
oapen.relation.isbn9783031308413
oapen.relation.isbn9783031308406
oapen.imprintSpringer International Publishing
oapen.pages139
oapen.place.publicationCham
oapen.grant.number[...]
dc.relationisFundedBy1edf7275-d11e-45ad-a038-9270d4ffa2e0


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open access
Except where otherwise noted, this item's license is described as open access