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Service Design Capabilities

dc.contributor.authorMorelli, Nicola
dc.contributor.authorde Götzen, Amalia
dc.contributor.authorSimeone, Luca
dc.date.accessioned2021-02-10T12:56:53Z
dc.date.available2021-02-10T12:56:53Z
dc.date.issued2021
dc.identifierONIX_20200921_9783030562823_106
dc.identifier48411*
dc.identifierhttps://library.oapen.org/handle/20.500.12657/41749
dc.identifier.urihttps://directory.doabooks.org/handle/20.500.12854/25884
dc.description.abstractThis open access book discusses service design capabilities in innovation processes, and provides a framework that guides design students, practitioners and researchers towards a better understanding of operational aspects of service design processes. More specifically, it revisits service designers’ capabilities in light of the new roles that have opened up in innovation processes on different scales. After years of being inadequately defined, the professional profile of service designers is now taking shape. Today private and public institutions recognize service designers as essential contributors to their innovation and development processes. What are the capabilities that characterize a service designer? These essential capabilities are what service designers should acquire in their education and can sell when looking for a job.
dc.languageEnglish
dc.relation.ispartofseriesSpringer Series in Design and Innovation
dc.rightsopen access
dc.subject.classificationthema EDItEUR::K Economics, Finance, Business and Management::KJ Business and Management::KJM Management and management techniques::KJMV Management of specific areas::KJMV6 Research and development managementen_US
dc.subject.classificationthema EDItEUR::T Technology, Engineering, Agriculture, Industrial processes::TG Mechanical engineering and materials::TGP Production and industrial engineeringen_US
dc.subject.classificationthema EDItEUR::K Economics, Finance, Business and Management::KN Industry and industrial studies::KNS Hospitality and service industriesen_US
dc.subject.otherInnovation/Technology Management
dc.subject.otherManufacturing, Machines, Tools, Processes
dc.subject.otherServices
dc.subject.otherBusiness and Management
dc.subject.otherMachines, Tools, Processes
dc.subject.otherIndustries
dc.subject.otherservice design
dc.subject.othervalue creation interaction
dc.subject.othervalue creation infrastructure
dc.subject.otherService System Design
dc.subject.otherinnovation
dc.subject.otherDesign capabilities
dc.subject.otheropen access
dc.subject.otherResearch & development management
dc.subject.otherIndustrial applications of scientific research & technological innovation
dc.subject.otherProduction engineering
dc.subject.otherHospitality & service industries
dc.titleService Design Capabilities
dc.typebook
oapen.identifier.doi10.1007/978-3-030-56282-3
oapen.relation.isPublishedBy9fa3421d-f917-4153-b9ab-fc337c396b5a
oapen.imprintSpringer
oapen.pages89
dc.dateSubmitted2020-09-21T13:41:59Z
dc.seriesnumber10


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open access
Except where otherwise noted, this item's license is described as open access