Design for Customer - Methodik für nachhaltige Kundenlösungen unter Zuhilfenahme eines bedürfnisorientierten Leistungskonfigurators
Abstract
Increasing competitive pressure and the internationalization of markets represent actual challenges for global acting companies. One possibility to meet these challenges is the provision of product-service-systems. The developed methodology provides an approach for integrating the customer into the processes of product-service-system providers. In addition to the differentiation from the competition, it also enables an increase in sales and profit margin.
Keywords
Kundenintegration; requirements management; AnforderungsmanagementProduct service systems; Hybride Werschöpfung; product development; solution provider; customer integration; Produktentwicklung; LösungsanbieterISBN
9783731501688Publisher
KIT Scientific PublishingPublisher website
http://www.ksp.kit.edu/Publication date and place
2016Series
Reihe Informationsmanagement im Engineering Karlsruhe / Hrsg.: Karlsruher Institut für Technologie, Institut für Informationsmanagement im Ingenieurwesen (IMI),Classification
Technology: general issues