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dc.contributor.authorFleischmann, Albert
dc.contributor.authorOppl, Stefan
dc.contributor.authorSchmidt, Werner
dc.contributor.authorStary, Christian
dc.description.abstractThis open access book presents an overview and step-by-step explanation of process management. It starts with the individual participants’ perspectives on their work in a process and its structuring and harmonization, and then moves on to its specification in a model and how it is embedded in the organizational and IT environment of the company. Lastly, the book examines the joint processing of instances in the resulting socio-technical systems. A corresponding illustration, which expands with the overview, enables readers to gain a comprehensive understanding of business process management. The book presents various facets of business process management from the perspective of the participants, and introduces a selection of models that have proved useful in practice. The design of such models supports the transition from a more-or-less unstructured or unsatisfactory way of working to a structured process that corresponds to the ideas of the company and its customers. The book is intended for professionals in industry as well as students in the field of business information systems who are looking for guidelines on how to discover, create and implement real-world processes.
dc.rightsopen access
dc.subject.classificationbic Book Industry Communication::J Society & social sciences::JP Politics & government::JPP Public administration
dc.subject.classificationbic Book Industry Communication::K Economics, finance, business & management::KJ Business & management::KJQ Business mathematics & systems
dc.subject.classificationbic Book Industry Communication::K Economics, finance, business & management::KJ Business & management::KJU Organizational theory & behaviour
dc.subject.classificationbic Book Industry Communication::U Computing & information technology::UN Databases::UNH Information retrieval
dc.subject.otherComputer Appl. in Administrative Data Processing
dc.subject.otherBusiness Process Management
dc.subject.otherInformation Systems Applications (incl. Internet)
dc.subject.otherBusiness Information Systems
dc.subject.otherOpen Access
dc.subject.otherDesign Thinking
dc.subject.otherWorkflow Management
dc.subject.otherPublic administration
dc.subject.otherInformation technology: general issues
dc.subject.otherBusiness mathematics & systems
dc.subject.otherOrganizational theory & behaviour
dc.subject.otherInformation retrieval
dc.subject.otherInternet searching
dc.titleContextual Process Digitalization
dc.title.alternativeChanging Perspectives – Design Thinking – Value-Led Design

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open access
Except where otherwise noted, this item's license is described as open access